Privacy Policy

Privacy Policy


This website, is owned and operated by Design Solutions Europe T/A Creative Glass, registered at Design House, 20-22 Lustrum Avenue, Portrack Lane, Stockton-on-Tees, TS18 2RB.


We will use our best efforts to safeguard your privacy as we take this issue very seriously.  This document outlines the data processing we do and how we do it but it only applies to and not to other websites shown in within this site.  If you have any questions about this policy please call 01642 603545.


Should this policy change at any time, the changes will be posted on here, on this website.


Information we may gather from you;


·         Name

·         Email Address

·         Cookies

·         Analytics from Google Analytics


What is the information used for?


·         To respond to your enquiry

·         To send promotional emails about products & services

·         To improve the services we provide


All information offered by you to this site may be stored securely in electronic or paper format depending on how we see fit.


Creative Glass will never sell, rent or make available this information to any third party.




Automated information collection is carried out whenever you visit this website. This is usually in the form of placing a cookie (see  for more information) on your PC.  The cookies we place on your PC do not tell us any personal information about you.




Creative Glass occasionally send marketing newsletters. These are used to keep users up to date with our products and services. Users can unsubscribe at any time. Marketing emails may track subscriber activity, such as the clicking of links within the email to refine future mailshots to supply the user with more relevant information.


Social Media


Creative Glass are active on various social media platforms. The user is advised to refer to the privacy policy of each social media platform. Creative Glass will never ask for personal information through any social media platforms, we encourage direct contact with our offices via telephone or email. Creative Glass aim to ensure only genuine information and links are shared however social media platform are prone to hacking and spam and we therefore cannot be held liable for any issues arising by visiting any links shared.